Process
How a TIENO project works.
Every TIENO project moves through the same considered track. The stages are fixed. The work inside them is unique to you.

“When the music changes, so does the dance.”
Hausa Proverb · West Africa
Stage 01
Brief
You tell us about your space through our guided intake. We ask the questions most designers never think to ask ; about atmosphere, emotion, pace, and identity.
01Brief+
You tell us about your space through our guided intake. We ask the questions most designers never think to ask ; about atmosphere, emotion, pace, and identity.
02Discovery+
A 60-minute consultation. A real conversation about your life, your instincts, and what you need the space to do. We listen more than we talk.
03Concept+
We develop your spatial direction ; atmosphere, material language, mood, identity. We present it. You respond. We refine.
04Design+
Full design development. Spatial layouts, specifications, FF&E schedule, lighting ; every detail resolved and documented.
05Procurement+
We source everything. Coordinate with suppliers, confirm lead times, manage orders, and keep you updated at every stage.
06Installation+
We oversee delivery and installation. We are on site, or coordinating remotely for remote projects.
07Handover+
We hand over your space with a complete documentation pack: care instructions, supplier contacts, warranty information, as-built drawings.
Remote Design Package clients follow a streamlined version of this process ; from brief to sourcing guide, entirely online. See the Remote Package